Refund Policy
Refund policy for jeudupenalty.casino
Introduction
At jeudupenalty.casino, we are committed to providing a fair and transparent gaming experience. This refund policy defines our procedures and rules regarding the refund of deposits and winnings related to Penalty Shoot Out and other games.
Refund eligibility
- Deposits: Deposit refunds are only available if the deposited funds were not used for gaming activities.
- Winnings: Winnings are generally not eligible for refund. Exceptions may be made in the case of technical errors attributable to jeudupenalty.casino.
Refund process
- Request submission: To initiate a refund, contact our customer support team with your account details and the reason for your refund request.
- Verification: Our team will review your request and may request additional information or documentation.
- Approval and processing: If your request is approved, the refund will be processed to the original payment method within 60 working days.
Limitations
- Policy Abuse: jeudupenalty.casino reserves the right to refuse a refund in the event of suspected abuse of our refund policy, including, but not limited to, fraudulent activity or excessive refund requests.
- Compliance with laws: All refund requests will be processed in accordance with applicable laws and regulations.
Contact information
If you have any questions about our refund policy, please contact our customer support team at info@jeudupenalty.casino.